Ships in a plain box, always. No one has to know but you.
The short answers to what people ask us most. Can't find yours? Contact us any time.
No. Packages ship in a plain box or mailer with no branding or product images, and your card statement shows a discreet descriptor instead of our name. Emails from us never mention product names in the subject line.
We use it only to process and ship your order, provide support, and meet legal requirements. We don't sell it or share it with marketers. Full details are in our Privacy Policy.
No. Payments are processed by a PCI-DSS compliant payment processor; we never see or store your full card number.
Orders process in 1–2 business days and typically arrive within 3–7 business days via standard shipping within the US. See Shipping & Returns for full details.
Where offered, yes. International orders may be subject to customs duties and import taxes charged by the destination country, and it's your responsibility to confirm the products are legal to import where you live.
Use the tracking link in your shipping confirmation email, or look it up any time on our Track Order page.
For hygiene and safety reasons, we can't accept returns on opened or used items. Unopened items in original packaging can be returned within 30 days for a refund.
Contact us within 30 days of delivery and we'll replace it, exchange it, or refund you in full at no cost, including for manufacturing defects on items you've opened.
Most products are made from body-safe, non-porous materials such as medical-grade silicone or ABS plastic. Material details are listed on every product page. See Our Materials for more.
No. Our products are personal massage and novelty items, not medical devices. They're not intended to diagnose, treat, cure, or prevent any condition, and shouldn't be used as a substitute for medical advice.
No. Every purchase requires you to confirm you're 18 or older, and our site is not intended for use by anyone under that age.